MEDIA24 PRIVACY POLICY

This is the main privacy policy for Media 24 Proprietary Limited and it applies to all our Platforms. When we talk about our "Platforms" we refer to all our websites, mobile sites, mobile apps, emails or any other technology or services you may use to interact with us.

We strive to provide you with a dynamic, interactive experience on all our Platforms. It is our aim to keep you informed and entertained by presenting you with the latest and most relevant news and content. One of the ways we do this is by analysing information we collect and receive from you in order to determine what you might be interested in. This helps us develop more engaging content and provide advertising that is more suited to you and more effective for advertisers, which enables us to keep most of our services free.

This privacy policy describes how we handle the information we collect and receive from you. By using our Platforms you are agreeing to the provisions of this privacy policy.

INFORMATION WE COLLECT AND RECEIVE

We collect and receive information about you in the following ways:

  1. Information you give us

    This includes any information that you provide to us directly, whether through our Platforms or via phone, text messages, social media, fax or any other medium, this may include information you give to us:

    • by filling in forms on our Platforms. Like when you sign-up for an account or when you subscribe or register to use services on our Platforms;
    • when you enter a competition, promotion or complete a survey;
    • by posting comments or content on our Platforms;
    • when you purchase one of our products or services;
    • when you contact us and when you otherwise provide information directly to us.
  2. Information we collect or receive when you use our Platforms, products or services

    We collect information when you use our Platforms or services by using cookies, web beacons and other technologies. Depending on how you access and use our Platforms, we may receive:

    • Log information (for example information about your interactions with our Platforms and other services you use, the content you view and the search queries you submit);
    • Information we infer about you based on your interaction with our products and services;
    • Device information (for example the type of device you're using, how you access our Platforms, your browser or operating system and your Internet Protocol ("IP") address);
    • Location information (for example, your device's GPS signal and information about nearby WiFi networks and cell towers. We get this information when you use location-enabled services).
  3. Information from third-party sources

    We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways. We may also receive information about you when you choose to connect with social networking services while using our Platforms.

HOW WE USE THE INFORMATION WE COLLECT AND RECEIVE

We use the information we collect and receive for the following general purposes:

  1. To provide you with information, products or services you request from us.
  2. To communicate with you. We may want to notify you about changes to our Platforms or provide you with information about competitions, products or services that we feel may interest you.
  3. To be effective and relevant in the services we provide you. We want to ensure that content from our Platforms is presented to you in the most effective manner for you and for the device you use. We also want to provide you with content that you are likely to find relevant and engaging.
  4. To provide effective advertising. Many of our Platforms are supported by advertising. We want to enhance our users’ experience by serving ads that may be useful to them. Some of the ways we do this are by:
    • showing you ads based on your online activities, such as the websites and apps you use or the content you viewed, as well as data we have collected about you, data that you have provided to us, or data that we have received from third-party sources;
    • limiting the number of times you see the same ad; and
    • measuring the effectiveness of the ads we serve.

HOW WE SHARE THE INFORMATION WE COLLECT AND RECEIVE

We don't sell your personal information to third parties for their marketing purposes.

We may share information with:

These third parties may collect or receive information about your use of our Platform, including through the use of cookies, web beacons and other technologies, and this information may be collected over time and combined with information collected on different websites and online services. It's important to remember that we don't control the privacy practices of these (or any other) third-party services. So we encourage you to read the privacy policies of these services before connecting to them.

Bear in mind that any of these parties may be situated in a different country to you. You agree that your information may be shared with any of the abovementioned parties in another country and you consent to the cross border transfer of your information to another country, including, without limitation, South Africa, Mauritius, Nigeria, the United Arab Emirates, the United Kingdom, a European Union member state and the United States of America, whose privacy laws may not be equivalent to the laws in your country of residence.

YOUR CHOICES

You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various "opt-out" options that we will always provide to you when we communicate with you. We manage a number of separate distribution lists across the various Media24 business units, each having its own theme and purpose. By opting out of one distribution list, does not automatically remove you from all other lists. You cannot opt-out of routine service correspondence from us, because then we would not be able to provide services to you.

Our Platforms use cookies. If you wish to reject our cookies, you can configure your browser to do so. A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our Platforms. It enables our own system to recognise you when you visit our Platforms again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our Platforms that are visited most frequently. This traffic information can be used to enhance the content of our Platforms and make your use of it easier.

OUR COMMITMENT TO SECURITY

Although no one can guarantee the security of the information collected and received, we do employ a number of safeguards intended to mitigate the risk of unauthorized access or disclosure of your information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this.

Our Platforms contain links to and from websites, mobile applications or services of third parties, advertisers or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.

INTERNATIONAL USERS

Media24 is based in and operates from South Africa, and, regardless of where you use or access our Platforms, products, or services, your information may be transferred to and maintained on servers located in South Africa (or elsewhere in the world). Please note that any information we obtain about you will be stored in accordance with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence. By using our Platforms you consent to this collection, transfer, storage and processing of information to and in South Africa.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you in the appropriate manner.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@media24.com.